Terms of Service

1. Welcome & Acceptance of Terms

Welcome to the AMINU Nepal website. By accessing or using this website, you agree to be bound by these Terms of Service ("Terms"). Please read them carefully before placing any order or using any feature of this website.

These Terms constitute a legally binding agreement between you ("Customer", "you", or "your") and AMINU Nepal ("AMINU", "we", "us", or "our"). If you do not agree to these Terms in their entirety, please do not use this website.

Your continued use of this website, or the placement of any order, shall be deemed your unconditional acceptance of these Terms.

2. General

These Terms apply to all visitors, users, and customers of the AMINU Nepal website. They govern your use of the website, purchase of products, and any other interaction you have with AMINU Nepal through this platform.

We reserve the right to update, modify, or replace any part of these Terms at any time without prior notice. Your continued use of the website following any changes constitutes your acceptance of those changes. It is your responsibility to check these Terms periodically for updates.

These Terms should be read in conjunction with our Privacy Policy, Shipping Policy, and Returns & Refunds Policy, all of which are incorporated herein by reference.

3. Use of the Website

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others, or restrict or inhibit their use and enjoyment of the site.

You must not misuse this website by knowingly introducing viruses, trojans, worms, logic bombs, or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to this website, the server on which it is stored, or any server, computer, or database connected to it.

You agree not to use any automated tools, scraping software, bots, or other means to extract, copy, or duplicate content from this website without prior written permission from AMINU Nepal.

We reserve the right to restrict or terminate your access to this website at our sole discretion if we reasonably believe you have violated any of these Terms.

4. Product Information & Availability

We take every reasonable care to ensure that the product descriptions, images, ingredients, and prices displayed on this website are accurate at the time of publishing. However, we do not warrant that product descriptions or other content are error-free, complete, or current.

All AMINU products are intended for external use only. They are not intended to diagnose, treat, cure, or prevent any disease or medical condition. Results may vary depending on individual skin type, usage, lifestyle, and environmental factors.

Customers are strongly advised to read the full ingredient list of each product before purchase. If you have a known skin allergy or sensitivity, please perform a patch test before use. AMINU Nepal shall not be liable for any adverse reactions resulting from failure to follow this recommendation.

Product availability is subject to stock levels and may change without prior notice. We reserve the right to limit the quantity of any product available for purchase. In the event that a product you have ordered is out of stock after your order is placed, we will contact you with available options.

5. Pricing & Payments

All prices displayed on this website are listed in Nepalese Rupees (NPR), unless otherwise stated. Prices are inclusive of applicable taxes unless specified otherwise.

We reserve the right to change prices at any time without prior notice. The price applicable to your order will be the price displayed at the time of checkout.

Payments can be made through the checkout methods available at the time of your order. These may include Cash on Delivery (COD), digital wallets, bank transfer, or online payment gateways, depending on what is enabled at checkout.

AMINU Nepal uses reasonable security measures to protect your payment information. However, the transmission of information via the internet is never completely secure, and we cannot guarantee the security of data transmitted to our website.

We reserve the right to cancel any order if we suspect fraudulent activity or an error in pricing has occurred. In such cases, you will be notified and any payment received will be refunded promptly.

6. Shipping, Returns & Refunds

AMINU Nepal currently delivers across Nepal. Delivery timelines, shipping charges, and coverage areas are detailed in our separate Shipping Policy, which is available on this website.

All orders are subject to processing time before dispatch. Estimated delivery timelines begin from the date of dispatch, not the date of order placement.

Our returns and refund procedures, eligibility criteria, and timelines are governed by our separate Returns & Refunds Policy. We encourage you to review this policy before making a purchase.

To initiate a return or report an issue with your order, please contact our customer support team via WhatsApp within the timeframe specified in the Returns & Refunds Policy.

7. Your Account

Some features, such as order history and saved addresses, require an account. Your wishlist is available to all visitors and can be saved locally as a guest, or synced across devices when you sign in.

You agree to provide accurate, current, and complete information during registration and to keep your account information updated. Providing false or misleading information may result in the suspension or termination of your account.

You agree to notify us immediately if you suspect any unauthorised access to or use of your account. AMINU Nepal will not be liable for any loss or damage arising from your failure to safeguard your account information.

We reserve the right to suspend or terminate any account at our discretion, including in cases of suspected misuse, fraud, or breach of these Terms. We will make reasonable efforts to notify you in such situations.

8. Intellectual Property Rights

All content on this website, including but not limited to text, images, graphics, logos, product photographs, videos, page layout, and product descriptions, is the property of AMINU Nepal or its licensors and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable licence to access and view this website and its content for personal, non-commercial use only. You may not reproduce, distribute, modify, create derivative works from, or commercially exploit any content without prior written consent from AMINU Nepal.

The AMINU name, logo, and related brand elements are trademarks of AMINU Nepal. Unauthorised use of any trademark or intellectual property of AMINU Nepal is strictly prohibited.

9. Limitation of Liability

To the fullest extent permitted by applicable law, AMINU Nepal shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of this website or the purchase of any product.

Our total liability to you for any claim arising out of or related to these Terms or any product purchased shall not exceed the amount you paid for the specific product giving rise to the claim.

Nothing in these Terms shall exclude or limit liability for death or personal injury caused by negligence, or for fraud or fraudulent misrepresentation, to the extent such exclusion or limitation is not permitted under applicable law.

10. Limited Licence

AMINU Nepal grants you a limited, revocable, non-exclusive, non-transferable licence to access and make personal use of this website. This licence does not include the right to download or modify the website or any part of it, except with the express written consent of AMINU Nepal.

This licence does not include the right to resell or make commercial use of this website or its contents, to collect and use any product listings or descriptions, or to make any derivative use of this website.

This licence is granted only for as long as you comply with these Terms. Any breach of these Terms will automatically terminate this licence without notice.

11. Special Features, Promotions & Events

AMINU Nepal may from time to time offer promotions, discount codes, limited-time offers, or special events. These are subject to separate terms and conditions that will be communicated at the time of the promotion.

Promotional offers cannot be combined unless explicitly stated. AMINU Nepal reserves the right to modify, suspend, or discontinue any promotion at any time without prior notice.

Discount codes are valid only for the period specified, and are non-transferable. AMINU Nepal reserves the right to reject or cancel any order that uses a code in a manner that was not intended.

12. Third-Party Links

This website may contain links to third-party websites or platforms, including social media channels and payment gateways. These links are provided for your convenience only. AMINU Nepal does not endorse, control, or accept responsibility for the content, privacy practices, or terms of any third-party website.

Your use of any third-party website is at your own risk and subject to the terms and conditions of that website. We recommend that you read the terms and privacy policies of any third-party site you visit.

13. Indemnification

You agree to indemnify, defend, and hold harmless AMINU Nepal and its directors, employees, agents, and representatives from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising from your use of this website, your violation of these Terms, or your infringement of any rights of any third party.

This indemnification obligation will survive the termination of your use of this website or any account you hold with us.

14. Site Security

AMINU Nepal takes reasonable technical and administrative measures to protect the security of this website and the data it processes. However, no website or internet transmission is completely secure, and we cannot guarantee that unauthorised third parties will never be able to defeat our security measures.

You are responsible for maintaining the security of your own device and internet connection when using this website. We recommend that you use a private and secure network when accessing your account or making payments.

Any suspected breach of website security should be reported to us immediately through our customer support channels.

15. Disclaimer of Warranties

This website and all its content, products, and services are provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied.

AMINU Nepal does not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components. We do not warrant that the results that may be obtained from the use of the website will be accurate or reliable.

To the fullest extent permitted by applicable law, AMINU Nepal expressly disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

16. Force Majeure

AMINU Nepal shall not be held liable for any failure or delay in performing its obligations under these Terms where such failure or delay results from any cause beyond our reasonable control, including but not limited to natural disasters, government restrictions, civil unrest, strikes, power failures, internet service disruptions, pandemics, or other events of force majeure.

In such circumstances, our obligations will be suspended for the duration of the force majeure event, and we will take reasonable steps to notify you of the situation and to resume normal operations as soon as practicable.

17. Termination

AMINU Nepal reserves the right to terminate or suspend your access to this website and any associated account at any time, with or without cause, and with or without notice, if we believe you have violated these Terms or any applicable law.

Upon termination, your right to use this website will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive, including intellectual property provisions, disclaimers, indemnification, and limitations of liability.

18. Privacy Policy

Your use of this website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. The Privacy Policy describes how AMINU Nepal collects, uses, stores, and protects your personal information.

By using this website, you consent to the collection and use of your information as described in our Privacy Policy. If you do not agree with the Privacy Policy, you should discontinue use of this website.

19. Disputes, Governing Law & Jurisdiction

These Terms of Service shall be governed by and construed in accordance with the laws of Nepal.

Any dispute, claim, or controversy arising out of or relating to these Terms, including any question regarding their existence, validity, or termination, shall be subject to the exclusive jurisdiction of the competent courts of Nepal.

We encourage you to contact our customer support team in the first instance to resolve any concerns before pursuing formal legal action.

20. Amendments

AMINU Nepal reserves the right to amend these Terms at any time. The most current version of the Terms will always be available on this page. The date of the most recent update is indicated at the top of this page.

Your continued use of this website after any amendments to these Terms constitutes your acceptance of the revised Terms. We recommend that you review this page periodically to stay informed of any changes.

21. Assignment

AMINU Nepal may assign or transfer its rights and obligations under these Terms to any affiliate, successor, or third party without restriction.

You may not assign or transfer your rights or obligations under these Terms to any other person or entity without prior written consent from AMINU Nepal.

22. Company & Customer Care Details

AMINU Nepal is a skincare brand operated in Nepal. Company details and registered office information will be updated here upon finalisation.

For any questions, concerns, or complaints related to these Terms or any product or service offered by AMINU Nepal, please contact our customer support team:

Customer Support WhatsApp / Phone: +977 9802351799 Available during business hours

We aim to respond to all enquiries within one business day. For urgent matters, we recommend reaching out via WhatsApp for the fastest response.